The Way We Work

We build lasting relationships through service based on communication, reliability, professionalism and ethical business practices.

We work for our clients and for ourselves. We hold our own Australian Credit License and NSW Real Estate License and are not vertically, horizontally or diagonally integrated. We are not a franchise, owned by a bank, mortgage manager or underwriter. Neither are we owned by an accountant, solicitor, real estate agency, insurance broker, financial planner or developer.

And the majority of our business comes from introductions (we do not pay money for introductions or referrals) and repeat loyal clients,
that have been delighted with the service and result.

Complete Lending Solutions has no obligation to promote
any credit product or credit provider.

You will be hard pressed to find a credit licensee that is not owned by or is not vertically integrated within another organisation.

  • Advantage is 100% owned by the National Bank
  • Aussie Home Loans is 80% owned by the Commonwealth Bank
  • Bankwest is 100% owned by the Commonwealth Bank
  • Choice is 100% owned by the National Bank
  • Connective is 25% owned by Macquarie Bank
  • Count Financial is 100% owned by the Commonwealth Bank
  • FAST is 100% owned by the National Bank
  • Financial Wisdom is 100% owned by the Commonwealth Bank
  • Loan Avenue is 100% owned by Yellow Brick Road
  • Mortgage Choice is 21% owned by the Commonwealth Bank
  • National Mortgage Brokers is 100% owned by Aussie Home Loans
  • Plan is 100% owned by the National Bank
  • RAMS is 100% owned by Westpac
  • St George Bank, Bank of Melbourne, BankSA are 100% owned by Westpac
  • UBank is 100% owned by the National Bank
  • Virgin Money is 100% owned by Bank of Queensland
  • Vow Financial is 100% owned by Yellow Brick Road
  • Yellow Brick Road is 18% owned by Macquarie Bank

We are a 100% privately owned premium brokerage.

Another reason why we act as a check point amid vertically integrated service providers – we have to,
because it is in the best interest of our clients.